Questions
Everything about our candles, caring for them, and getting your order to your door.
Still wondering? Send us a note and we’ll reply within 1 to 2 business days.
Our candles
Soy wax, phthalate- and paraben-free fragrance oils, and clean-burning wicks, all hand-poured in small batches in South Surrey, BC.
Candle care
Trim the wick to 1/4" before each burn, which keeps the flame steady and smoke to a minimum. On the first light, let the melted wax reach the edges of the jar, so it doesn’t tunnel. Burn in sessions of 3 to 4 hours: longer can overheat the jar, shorter can waste wax. Use a snuffer rather than blowing it out, to avoid smoke and keep debris out of the wax.
Orders and shipping
We ship across Canada for a flat $10, and free on orders over $75. We’re not able to offer international shipping yet, but we hope to in the future.
Returns and issues
We accept returns or exchanges on unused, unlit candles in their original condition and packaging. Please email us within 5 days of receiving your order to start the process. Return shipping costs are the responsibility of the customer.